Ratings & Reviews
Resident Reviews
|Recommended: YesOverall- Lovely Placr — Although there is some disorganization with their handling of paper work and some sensors are a bit finicky, the staff is super friendly and the facilities are clean as well as new. Additionally, it’s location near the UC Berkeley campus yet distance from Southside makes it a nice place for upperclassmen undergrads and graduate students to live.
response from property -Hi Eliana,
Thank you for your feedback on ways we can improve our service offering, as well as your kind remarks. Please feel free to reach out to us with your suggestions anytime by emailing us at [email protected]. We are delighted that you enjoy your apartment home, and look forward to seeing you at our next resident event.
Noha Abdrabou, Assistant Community Manager
|Recommended: NoI like this place but — One other thing—my WiFi isn’t working, which was a major inconvenience because I had two important zoom meetings with my work yesterday.
Hello Nikila,
Thank you for sharing your feedback with us. After investigation, it turned out that the Wi-Fi problem was a technical issue that needed to be fixed from the vendor's side, hopefully, they were able to come down and fix it for you. Please let us know if there is anything we can assist with.
Sincerely,
Ana T., Community Manager
|Recommended: NoI like this place but — At the moment there are too many technical problems in my room. My digitalized heater isn’t working and neither is my washer, because the water isn’t running.
Hello Nikila,
Thank you for sharing your feedback with us. We are sorry to hear about your experience. Our team at Mill Creek is committed to creating meaningful relationships and extraordinary places and we are working with our vendor on fixing the heater issue. I believe the water issue has already been addressed and solved. Please contact us directly at 510.520.0994 if there is anything we can assist with.
Sincerely,
Ana T., Community Manager
|Recommended: YesVery Pleased with Modera — Definitely hire more people like Alex and the maintenance guy. Consistent, attentive, knowledgeable and always smiling.
Julia, We love this! We are so happy you had a positive experience with Alex and the maintenance team. Thank you so much for the review.
Ana Trujillo - Community Manager
|Recommended: YesI like it — I move in on May 25th. It is great！
Hello Yuanxiu,
We are so happy to have you here! And thank you so much for your review!
Ana Trujillo
Community Manager
|Recommended: YesMy wife and I have been living at Modera for a little over a year so far and we like it
Not only are we enjoying the fabulous location with all the restaurants, bars and public transport nearby but also the brand new and stylish appliances in our home. Having an in home washer dryer was a huge plus for us when choosing the next place to live
The Leasing staff is always super friendly and helpful. Thanks for making us feel welcome no matter what. All in all a community I gladly recommend
|Recommended: YesGreat — Great
Hi Yihan, We are grateful and appreciate the time you took to leave your review. We are glad that you are enjoying Modera Berkeley. Our goal will always be to provide the best experience and we love knowing yours was no different. Please let us know what we can do for you in the future.